Our Shopify Integration provides a robust user experience. Below are some frequently asked questions regarding our integration to Shopify.
How quickly will Shopify mark an order as fulfilled in Shopify?
VESYL should push back tracking information within a minute to Shopify, allowing it to update almost instantaneously.
How are orders synced to VESYL?
When we determine the orders to sync from VESYL on the initial sync of the Shopify store, we pull in orders that have the following:
Orders that have been updated or placed in the last 7 days
Orders that are paid
Orders with any fulfillment or order status
You can sync orders in 2 ways. Either by navigating to the Orders tab and by syncing Shopify under Sync Stores, or by navigating to Stores under settings and selecting the timeframe that you would like orders to sync. We have 2 time frames. Either every 10 minutes or 1 hour.
Does VESYL read Shopify Statuses?
Yes of course! We read the status in Shopify and move it to the appropriate status in VESYL.