Mistakes happen—and sometimes your team needs to adjust an order after it’s been imported. With VESYL’s flexible Order Management tools, you can easily edit order details like shipping address, dimensions, weight, and packaging before generating a label.
This ensures your shipments are accurate, compliant with carrier requirements, and cost-optimized—all without disrupting your workflow.
How to Edit an Order
Navigate to the Orders Page
From your VESYL dashboard, go to the Orders tab.Find the Order You Want to Update
Scroll or search for the order you'd like to modify.Click “Edit”
On the far right of the order row, click Edit to open the order drawer.
Make Your Changes
Inside the drawer, you can update key fields such as:Shipping address (recipient name, street, city, state, ZIP, country)
Package weight and dimensions
Package type selection (if applicable)
Declared value or insurance settings
Shipping method or service (via automation or manually)
Click “Save”
After making your edits, click Save to apply changes. The order will be updated immediately and ready for label creation.
Why Edit Orders in VESYL?
Correct bad addresses before label generation to avoid delivery delays
Adjust dimensions/weight to ensure accurate rates and avoid carrier surcharges
Update package type based on inventory availability or special handling needs
Support exceptions like warehouse substitutions or customer changes post-purchase
VESYL gives you the flexibility to manage fulfillment dynamically—without needing to cancel, reimport, or start over.
Pro Tips
Combine edits with order tags to flag special instructions or exceptions
Use edits alongside automations to re-trigger package assignments or rate shopping
Always double-check edits before printing to avoid wasting labels or delaying shipments
See More in Order Management
This is just one part of VESYL’s powerful Order Management platform. Explore:
Batch processing
Smart filters and tags
Status changes
Fulfillment automation
Learn more about Order Management in VESYL →
Need Help?
If you're having trouble editing an order or certain fields aren’t available, reach out to our support team—we’ll help you get it sorted quickly.
From there a drawer will appear and you will be able to edit addresses, dimensions, and weights. When you are done click Save