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Shipping International Orders with Incoterms DDU and DDP in VESYL

VESYL supports both DDU and DDP shipping methods, helping you control costs and improve customer experience.

Updated today

What Are DDU and DDP?

  • DDU (Delivered Duty Unpaid):
    The customer pays Duties and Taxes upon receiving their shipment.

  • DDP (Delivered Duty Paid):
    The shipper pays Duties and Taxes upfront or collects these fees from customers during checkout.

Note: USPS does not offer DDP service—only DDU.

Pros and Cons of DDU vs. DDP

Delivered Duty Unpaid (DDU)

  • Advantages:

    • Lowers upfront shipping costs for the shipper.

    • Duties and Taxes are collected by the customer at delivery.

  • Disadvantages:

    • Slower customs clearance can increase delivery times.

    • Customers often face extra delivery fees collected by carriers, potentially leading to dissatisfaction.

Delivered Duty Paid (DDP)

  • Advantages:

    • Faster customs processing and delivery times.

    • Customers avoid paying extra fees at delivery, improving satisfaction and reducing cart abandonment.

  • Disadvantages:

    • Higher shipping costs for the shipper unless fees are collected during checkout.

    • Requires accurate duties and taxes calculation upfront.

How to Ship with DDP in VESYL

VESYL makes it easy to ship DDP orders directly from Quick Ship:

  1. In Quick Ship, after selecting your shipment and rates, click the Fill Customs Form button.

    The quick ship page with the fill customs form button highlighted

  2. When the customs form appears, select Shipper to pay Duties and Taxes (DDP).

  3. Click Save to confirm.

The customs form pop out with the checkbox for "shipper to pay duties & taxes" highlighted

This ensures duties and taxes are prepaid, allowing faster delivery and smoother customs clearance.

Automate Setting Incoterms with VESYL Automations

To automatically assign Incoterms (DDU or DDP) to your orders:

  1. Go to the Automations page in VESYL.

  2. Create a new automation rule.

  3. Set the action Do This to Set Custom, Incoterm.

  4. Select the appropriate Incoterm (DDU or DDP) based on your shipping strategy.

This automation saves time and ensures consistent application of your international shipping preferences.

The new automation pop up showing how to set the outcome as incoterm and all the options

Summary

  • DDU: Customer pays duties; cheaper upfront for you, but slower delivery and possible extra fees for customers.

  • DDP: Shipper pays duties; faster delivery and better customer experience but higher upfront cost unless collected at checkout.

  • Use Quick Ship’s Fill Customs Form to select DDP shipments in VESYL.

  • Use Automations to assign Incoterms automatically to your orders.

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